Control what information is visible and who can contact you.
Update visibility, messaging preferences, and notifications at any time.
Browse common questions from patients and donors. Click any question below to expand and see the full answer.
Control what information is visible and who can contact you.
Update visibility, messaging preferences, and notifications at any time.
This section provides a complete directory of donors who are
currently seeking to donate an organ to a patient needing an organ
transplant. You can browse these profiles and use filters such as
keywords, organ type, location, and medical compatibility factors to
help you identify donors who may be a good match for your
donation.
These filtering tools allow you to quickly
narrow the list, highlight donors who have recently updated their
profiles, and focus on individuals whose needs align with your
ability and willingness to donate.
This section lets you set up automatic alerts that notify you
whenever new donors join MatchingDonors.com or update their profiles
in a way that matches the criteria you choose.
Your Donor
Search Agents scan the site continuously and look for profiles that
match your selected keywords, medical filters, or preferences. When
a match is found, you’ll receive an email with the donor’s details
so you can review the profile right away.
The organ you
need is automatically added as your first search agent when you
create your account. You can create up to 10 additional search
agents to fine‑tune your matching options and stay informed about
the most relevant Donors.
This section highlights donors who have recently updated their
profiles or joined within the past 14 days, giving you quick access
to individuals who are actively seeking to donate an organ to a
patient needing an organ transplant.
Some donors may not
appear in your standard search results, so checking this list
regularly can help you discover new potential matches. The
information refreshes frequently to keep listings current.
You
can also email a copy of this list to yourself at any time for easy
reference and follow‑up.
This section allows you to view and manage all of your messages in
one place. Here, you can read incoming messages, reply to donors or
transplant coordinators, and keep track of ongoing conversations.
Each
message thread includes a link to the donor’s full profile, giving
you easy access to important details while communicating. This helps
you stay organized, maintain clear communication, and manage your
patient interactions efficiently.
This section shows your unread and recent messages from donors and
transplant coordinators.
You can open each new message to read, reply, or review the donor’s
full profile. New messages appear here automatically, ensuring you
never miss important updates or communication related to your
patient journey.
When creating or updating your patient profile, select “I’m open to being a Paired Kidney Exchange patient.” That one choice creates more ways to match—and more lives saved.
Paired kidney exchange—also called kidney paired donation (KPD)—is a way for two or more donor–patient pairs to “swap” donors so that each patient receives a kidney that is medically compatible. Even when a donor is not a match for their own loved one, they may be the perfect match for someone else who also has a willing but incompatible donor.
These exchanges can be simple two-way swaps or more complex chains involving several pairs. When an altruistic, non-directed donor joins the process, a single generous gift can start a chain of transplants that helps many patients. Please see more details at https://matchingdiabetes.com/paired-exchange/.
This section helps you keep track of donors you’ve marked as
potential matches. Saving a donor allows you to easily return to
their profile and stay organized as you explore who you may be able
to help.
You can also add personal notes to each saved
donor—such as communication history, medical considerations, or
reminders—so you can monitor your progress and stay updated
throughout your patient journey.
This section allows you to create or update your Patient Profile so
that donors and transplant coordinators can clearly understand your
eligibility and compatibility as a patient needing an organ
transplant.
You can enter or revise important information
such as your medical basics (blood type, height/weight, and relevant
history), the organ(s) you need, your general availability, and your
location.
You also have the option to upload a clear
photo to help donors and coordinators recognize you. Your Privacy
Settings let you choose which details are visible to others. Save
changes at any time—you can return to update your profile whenever
needed.
This section allows you to upload and manage the photos displayed on
your Patient Profile. A clear, high‑quality photo helps donors and
transplant coordinators recognize you and makes your profile feel
more personal and complete.
You can add multiple images,
choose a main profile photo, reorder your photos, or remove any
image at any time. Uploading a recent, well‑lit headshot without
heavy filters provides the best results and ensures your profile
looks professional and accurate.
Use the “Upload Photos”
button to add images in JPG or PNG format. Your updates are saved
automatically as you make changes.
Your Microsite Dashboard gives you a real-time overview of your
Patient Microsite's performance. See how many people have visited
your page, which outreach campaigns are generating the most
interest, and how your story is spreading across email and social
media.
Use the dashboard to track engagement trends,
monitor responses from potential donors, and understand which
efforts are having the greatest impact. This central hub keeps you
informed and in control of your outreach at all times.
My Microsite is your personal, publicly accessible webpage hosted at
a unique web address on MatchingDonors.com. It tells your story in a
compelling, donor-friendly format designed to inspire action.
You
can preview how your microsite looks to visitors, update your story,
and customize the content displayed. The page is automatically
optimized for sharing on social media and via email, making it easy
for friends, family, and supporters to spread the word on your
behalf.
The Email Campaigns feature automatically sends personalized
outreach emails on your behalf to help find a living donor. These
weekly campaigns share your story with new audiences and keep
existing supporters engaged and informed about your journey.
Each
email is crafted with your privacy in mind and includes a link to
your Patient Microsite so recipients can learn more and share your
story further. You can view campaign history, open rates, and the
reach of each mailing from this section.
This section provides ready-made print and digital materials your
family and supporters can use to spread the word in your community.
Assets include flyers, brochures, business cards, and shareable
digital graphics — all personalized with your story and microsite
link.
Simply download the files and print them at home or
at a local print shop, or share the digital versions via text,
email, or social media. These materials make it easy for anyone
supporting you to help raise awareness and find potential donors.
The Press Releases section automatically generates HIPAA-compliant
press releases about your search for a living donor. These
professional announcements are crafted to appeal to local news
outlets, community publications, and online media sources.
Each
release includes your story, a link to your Patient Microsite, and
contact information for follow-up. You can review, download, and
submit these releases to local media directly from this section to
help bring wider public attention to your need for a donor.
Your Patient Microsite is a free addition to your MatchingDonors.com account and it is your personal AI-powered outreach system. It gives you a live webpage at your own unique web address where potential donors can learn your story. From there, the system automatically runs weekly email and social media campaigns on your behalf, creates print and digital materials your family can share, and generates HIPAA-compliant press releases for local media — all with your privacy protected. The more people who see your story, the better your chances of finding a living donor faster.
This section shows a preview of how your Patient Profile appears to
donors and transplant coordinators. It helps them quickly understand
your compatibility and suitability as a potential patient needing an
organ transplant.
Your profile preview includes key
details such as your medical basics (blood type, height/weight,
relevant history), the organ(s) you need, your availability, and
your location.
You may also upload a clear photo
(optional) to personalize your profile and help donors recognize
you.
Your Privacy Settings determine which information is
visible to others. You can update or edit your details at any time
to keep your profile accurate and current.
This section provides a clear summary of your recent activity on
MatchingDonors.com, helping you understand how often you log in and
interact with your patient dashboard.
Activity shown here
may include your login history, profile updates, messages sent or
received, and any actions related to reviewing or saving potential
donor matches.
Reviewing this information regularly
ensures that all activity on your account is accurate and familiar
to you. It also helps you stay consistent and engaged as a potential
patient.
Your most recent interactions will appear here
so you can easily monitor your activity and remain active throughout
your patient journey.
This section displays your recent login activity on
MatchingDonors.com so you can easily track how frequently you access
your patient dashboard.
Regular logins help ensure your
profile stays active and visible to Donors and transplant
coordinators, showing that you are engaged and available as a
potential patient.
Your most recent login dates and times
will appear here, giving you a clear record of your activity and
helping you stay consistent throughout your patient journey.
If you have already selected and paid for a membership plan, press
here to activate your account and get started building your Patient
Profile. Once active, your profile will be visible to donors and
transplant coordinators who are searching for a patient like you.
Have
your payment confirmation handy if needed, and follow the steps to
complete your profile setup. The sooner your profile is live, the
sooner potential donors can find you.
If you haven't yet selected a membership plan, press here to explore
your options and choose the one that's right for you. Each plan is
designed to give patients like you the tools and visibility needed
to connect with potential living donors as quickly as possible.
Review
the available tiers, compare features, and select the plan that best
fits your needs. Once you complete your purchase, you'll be ready to
create your Patient Profile and begin your journey toward finding a
donor.
This section allows you to update the email address and password
associated with your MatchingDonors.com account.
We
recommend using a current, frequently checked email address so you
never miss an important message from a potential donor or transplant
coordinator. Your password should be strong and unique to keep your
account secure. Any changes you make here will take effect
immediately, so be sure to note your new credentials before saving.
This section lets you view and update the contact details displayed
on your Patient Profile, including your phone number, mailing
address, and any preferred methods of communication.
Keeping
this information accurate ensures that donors, transplant
coordinators, and MatchingDonors.com staff can reach you quickly and
reliably. Your Privacy Settings control which of these details are
visible to others, so you can share only what you're comfortable
with while still staying reachable to those who matter most.
MatchingDonors.com
766 Turnpike Street, Canton
MA 02021, USA
ContactUs@MatchingDonors.com
Telephone: 1-800-385-0422
o Site last updated on Monday, Jan 1, 2026
o Copyright © 2003- 2026 – MatchingDonors.com All Right Reserved
Social Media
The Social Media section automatically creates and schedules posts about your search for a living donor across major social platforms. These posts are designed to reach new audiences and encourage sharing, expanding your visibility beyond your immediate network.
Each post links back to your Patient Microsite and is written to be compassionate, shareable, and privacy-safe. You can review scheduled posts, see which platforms are active, and track engagement to understand how your story is resonating online.